ISO/IEC 20000 (TUV Qualification)

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page-img-iso20k TÜV SÜD Akademie have developed a qualification program for IT professionals.

The qualification program IT Service Management according to ISO/IEC 20000 (pdf) comprises of a Foundation Level, a Professional Level, an IT Management Track and an Auditing Track. Practical Assignments are part of the higher level training courses. Quint currently offers the ISO20000 Foundation course.

ISO/IEC 20000 Foundation

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